2 Cents from six50: Why Faster Automation Isn’t Always Better

TL;DR

Automating a broken process can make things worse. Teams that stabilize workflows first see 2× faster ROI and fewer rework cycles.

The Take

Speed amplifies structure.

If a process is unclear, inconsistent, or undocumented, automation doesn’t fix it — it hardens it.

The Numbers

What happens when teams rush:

• 2× rework in automated flows
• 20–30% increase in exception handling
• Delayed ROI beyond 6 months
• Frustrated users who bypass the system

Automation should follow clarity.

What This Means for Operators

The fastest wins come from:

• Clear handoffs
• Defined inputs and outputs
• Agreed-upon rules

AI works best on stable ground.

Our 2 Cents

Before automating:

• Document the process in plain language
• Fix obvious gaps
• Automate the decision, not the chaos

Slow down once to speed up forever.

Figures in this article are illustrative estimates for discussion, not guarantees or audited results. Outcomes vary by business. This article is general information, not accounting, tax, or legal advice.